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InMotion Hosting Review | Is This The Best Hosting Provider?

inmotion hosting review

InMotion Hosting is one of the most renowned service providers available today.

On my list of web hosting providers, I rated InMotion web hosting as the best for small businesses.

This is due to their great customer service and commitment to delivering excellent hosting services.

But, specifically, what do they excel at? And in what areas can they improve?

This comprehensive guide goes over all InMotion hosting plans, as well as the pros of InMotion and some other factors to consider when making this decision.

The Pros Of InMotion Web Hosting

Great Customer Service

InMotion is a market leader in customer service.

This is a huge plus, particularly because some other hosting companies fall behind in this area.

You don’t want to be in a situation where you need it. But if you do, you’ll see how valuable customer service is.

So, if you ever have an issue, a concern, or need assistance, you can be confident that the InMotion hosting support will be there to assist you.

InMotion provides live chat, email, and phone support. You shouldn’t have to hold on for more than a few minutes to speak with a live agent in my experience.

InMotion also has free tutorials and a group forum if you want to learn on your own.

On their website, there are over 2,000 posts to choose from in a variety of categories.

I always check online to see what customers are thinking about a service provider. It’s not unusual to see a lot of customer service complaints about certain service providers.

InMotion, on the other hand, is not like that. Sure, you’ll get a grumpy customer now and then. However, most of the customer feedback lauds InMotion’s customer service.

The Page Loads Quickly

InMotion is known for its speed, in addition to its excellent customer service and specialty VPS plans.

All websites need to be fast and this is particularly the case for businesses.

Customers will become frustrated if your site takes too long to load. Customers who are dissatisfied with your service will leave your website.

Additionally, page loading speed has a significant effect on your SEO rating. Sites that load quickly are rewarded by Google.

The shared InMotion web hosting plans are adequate, but if you want lightning-fast loading times, you should consider an InMotion VPS package.

Improved Protection

Cybercrime is, unfortunately, something that any website owner should be careful of. You can’t have the attitude of “It won’t happen to me.”

Most web hosts provide some level of security protection for their customers, but I believe InMotion’s plans go above and beyond.

InMotion’s plans help avoid DDoS and brute force attacks on your website by working with third-party security companies. As a result, you do not need to install additional layers of protection, saving you money in the long run.

Uptime Rates – Above Average

When it comes to web hosting, uptime is something that couldn’t be compromised.

It would be a major issue if people want to access your site and it is unavailable.

The uptime of InMotion is good. It isn’t the best we’ve seen, but it isn’t the worst either. You can depend on uptime rates of about 99.95 percent for shared plans.

The uptime would be higher if you pay for VPS or a dedicated plan. However, they still outperform the market averages and are quite reliable. You don’t have to be concerned about your website being unavailable for long periods of time.

90-day Money-Back Guarantee

Any web hosting service that does not have a money-back guarantee would not be considered by me.

I’m afraid to pay for anything that the company doesn’t stand behind.

The industry norm for web hosting is 30 days. I’ve also come across a few companies that deliver a 45-day or 60-day money-back guarantee.

With its 90-day money-back guarantee, InMotion blows the competition out of the water.

The money-back guarantee only applies to the business, reseller, and VPS plans, so keep that in mind. In addition, you must sign up for at least six months to receive this benefit.

Both month-to-month plans and dedicated servers come with a 30-day money-back guarantee, which I find adequate.

Free Stuff

I’ve previously written reviews about web hosting companies that advertise cheap prices but they try to upsell you with add-ons. In comparison to other web hosting providers on the market, InMotion’s basic packages provide more value.

Here’s a quick rundown of some of the shared hosting free stuff available, which is included even in entry-level packages.

  • Free SSD Drives (Included with all hosting plans)
  • Free Domain (New or existing transfer)
  • 90-Day Guarantee
  • Data Backups (One-click restore and backup)
  • Free 1-Click Installer (Install over 400 applications)
  • Code in More Languages (PostgreSQL, MySQL, Ruby, PHP)
  • Secure IMAP Email (Access email from any device)
  • Max Speed Zone (Choose your data center)
  • SSH Access (Work easier and faster)
  • Google Apps Integration (Easy-to-use 3-step wizard)

Additionally, InMotion VPS plans include free site transfers. Competitors usually charge at least $100 for this type of service.

Although a freebie should not be used to change your decision to use one web hosting provider over another, it is a nice way to increase the value of your package.

Comparison of InMotion Web Hosting Plans

InMotion is a great option for small business web hosting. They have plans tailored to both personal and business websites of all forms:

  • WordPress Hosting
  • Shared Server Hosting
  • VPS Hosting
  • Dedicated Server Hosting
  • Reseller Hosting

We’ll look at the cost and features of each plan in more detail so you can decide which is right for your website.

WordPress Hosting

As the name implies, WordPress hosting is web hosting that is designed for and customized to the WordPress content management system.

InMotion, like its other services, provides a wide range of plans with a robust collection of features for each.

The following features are included in all of their WordPress hosting plans:

  • Unlimited bandwidth
  • An unlimited number of email addresses
  • Installed WordPress
  • A security suite
  • Promotional materials
  • Access to a free domain
  • Free SSL certificate

While the rates are reasonable, you will find cheaper hosting elsewhere.

In addition, the policies provide an unlimited number of business email addresses. As a result, you can make as many domain-based emails as you want. If you want to add a little professionalism to your company, this is a great resource.

They also have an in-house website migration team that can help you move your website to InMotion. The price is included in each plan, so it’s technically free!

They deliver a money-back guarantee because they are so sure that you will enjoy their WordPress hosting.

Shared Server Hosting

Small companies will benefit from InMotion’s basic shared plans. These options are referred to as Business Essential Hosting.

The three plans are summarised below.

The pricing structure of InMotion is very simple and transparent. You get exactly what is advertised. These are all great options for static websites, custom apps, and data-driven content management systems.

Many of the Business Essential plans include a free drag-and-drop site builder, which is fantastic for those who are starting from scratch.

A free domain, SSH access, data backups, a free SSL, and a free SSD drive are also included.

InMotion’s shared plans support a variety of languages, allowing you to build your site in Ruby, MySQL, PHP, and other languages.

InMotion allows you to select your data center even with these entry-level web hosting plans. You’ll have unrestricted storage space and bandwidth for every Business Essential package.

These prices are quite reasonable, particularly when you consider all of the features, and freebies included. They’re a step up from the cheapest hosting packages on the market, but they’re still affordable.

Other shared options are available for WordPress and site development from InMotion. However, you don’t get unrestricted bandwidth or storage for equivalent prices. There are also limitations on the number of websites you can host.

That’s why I prefer the Business Essential plans, which provide a drag-and-drop builder for those who require it.

Shared Server Hosting - inmotion hosting

VPS Hosting

If you’re looking for more control and customization, look no further than InMotion VPS plans.

The following features are included with all InMotion VPS plans:

  • Site migrations are free
  • WHM and cPanel are included
  • Help with the launch
  • You can have as many domains and sites as you want.
  • Comprehensive firewall security
  • An unlimited number of email addresses
  • An unlimited number of MySQL databases

The InMotion VPS plans are optimized for eCommerce and provide root access as a choice for those who want more control over their virtual server.

The majority of you are probably looking for a hands-off hosting experience. For this case, each plan includes completely managed VPS services from InMotion.

Data migration and server monitoring are among the completely managed services.

For websites with high traffic levels and the occasional traffic spike, I’d suggest the InMotion VPS plans. Perhaps your business has monthly limited-time sales or discounts that attract more visitors to your website at those times.

In this scenario, you can always add more resources with a single click to improve power and speed to meet certain traffic demands.

InMotion’s cloud VPS plans could be of interest to IT teams and developers. These unmanaged plans are perfect for rapidly developing, launching, and scaling apps.

Small to medium-sized enterprises that are still expanding can use virtual private servers. If you’re just working on a simple personal blog, the shared plans would suffice.

Dedicated Server Hosting

Dedicated servers are the most advanced InMotion web hosting choice. These solutions should only be considered if you need enterprise-level services.

Here’s a breakdown of how much InMotion’s services would cost you:

  • Essential — Monthly rates start at $105
  • Advanced — Monthly rates start at $166
  • Elite — Monthly rates start at $238
  • CC-500 — Monthly rates start at $340
  • CC-1000 — Monthly rates start at $414
  • CC-2000 — Monthly rates start at $519

As you can see, the price range varies. You can customize your InMotion dedicated server if you choose the Essential, Advanced, or Elite plans.

Any improvements, as predicted, will have an effect on the price. An upgrade in the memory and SSD drives would increase the Essential package cost to $161 a month, up from $105 previously.

Rather than paying over $500 a month for the top dedicated server, I’d rather customize one of the first three plans. Most of the time, you don’t need that one.

InMotion’s dedicated servers don’t seem to have any issues, but this hosting specializes in VPS and shared hosting for small businesses. I’d look somewhere else if I needed a dedicated server.

Dedicated Server Hosting - inmotion hosting

Reseller Hosting

Reseller hosting caters to a very niche market. It’s designed for designers, web developers, and agencies who want to get more money from their current clients.

If you are part of this group, InMotion’s reseller hosting solutions can be of interest to you.

InMotion provides six different reseller plans, including shared and VPS:

  • R-1000S — Monthly rates start at $15.
  • R-2000S — Monthly rates start at $21
  • R-3000S — Monthly rates start at $30.
  • VPS-1000— Monthly rates start at $41
  • VPS-2000— Monthly rates start at $62
  • VPS-3000— Monthly rates start at $89

All plans include a free WHMCS license, which makes managing automatic billing for your customers a breeze.

InMotion also provides setup and migration assistance. If you are starting from scratch or moving existing client sites to InMotion, this is helpful. The Launch Assist service from InMotion will make sure that the onboarding phase goes as smoothly as possible.

The reseller VPS plans are what I would suggest going with. Traditional reseller plans are appropriate, but they lack flexible dedicated services, a WordPress-optimized stack, and root access. Those plans aren’t suitable for large-scale deployments either.

Even if you only manage a few sites at the moment, I’d recommend a VPS reseller plan. The starting price is quite low, and the benefits outweigh the costs.

Some Things to Think About InMotion Hosting

InMotion is no exception to the rule that no web hosting provider is perfect. Here are a few more things to think about before choosing InMotion hosting.

Verifications Can Be Delayed

You will not have immediate access to your plan as a new customer. All customers must be checked over the phone for security purposes, which causes the signup process to be delayed.

While it is not a normal part of the verification process, I’ve heard of some instances where InMotion has asked new customers for photo verification.

On the plus side, you can be assured that InMotion is going above and beyond to ensure protection. However, this may be a turnoff for some clients, especially those who are not based in the United States or Canada.

Contract Renewal Rates.

Your first contract with InMotion would be the most affordable. Be prepared to pay full price for their services when your package renews.

However, this is characteristic of most web hosting providers. Just a few web hosting companies do not raise their prices after the first term—and they aren’t always that good.

So, how much more do you pay? It is dependent on the plan that you have selected. The promotional rate for the Pro shared plan, for example, is just 10% lower than the renewal price. However, the most expensive InMotion VPS package is discounted by more than half.

There is no way around it. Only make sure you know what your price will be when it’s time to pay the full amount. Your promotional price is only valid for a limited time.

Restrictions On The Plan

You’ll have some restrictions if you want a shared hosting service. Although InMotion promotes free backups, they are only available for websites with a storage capacity of less than 10 GB.

In addition, file restoration is limited to once every four months. For those who use this on a more regular basis, there is a fee associated with it.

For higher-tiered plans, such as VPS and dedicated server hosting, these restrictions do not apply.

FAQs – InMotion Hosting Review

1. Is InMotion Hosting reliable?

InMotion Hosting is widely regarded as a reliable hosting provider. It has been in the industry since 2001 and has built a reputation for its dependable services.

They offer a 99.9% uptime guarantee, meaning that websites hosted with them are expected to be available to visitors almost all the time.

While no host can promise 100% uptime, InMotion Hosting has a solid track record of delivering reliable hosting solutions.

2. Where is InMotion server located?

InMotion Hosting has multiple data centers strategically located in different regions. Primarily, their data centers are based in the United States. They have data centers on the East Coast, specifically in Virginia, and on the West Coast, specifically in Los Angeles.

3. What is InMotion Hosting best for?

InMotion Hosting is best suited for small to medium-sized businesses and individuals who require reliable and scalable hosting services.

They offer a range of hosting options, including shared hosting, VPS hosting, and dedicated servers. Their services are known for their speed, security, and performance.

InMotion Hosting is particularly beneficial for businesses with demanding websites that require advanced features, robust customer support, and reliable uptime.

That being said, there are a few things to keep in mind before choosing InMotion Hosting:

Cons of InMotion Hosting

  • Data centers are primarily located in the United States, which might result in slightly slower speeds for international visitors
  • Pricing can be higher compared to some other hosting providers, particularly for certain plans
  • Limited data centers compared to larger hosting companies

4. InMotion Hosting vs Bluehost – What Are The Differences?

When comparing InMotion Hosting and Bluehost, both are reputable hosting providers, but they have some differences. InMotion Hosting generally offers better customer support with faster response times and a reputation for personalized assistance.

In terms of performance, InMotion Hosting also tends to have an edge with its faster servers and reliable uptime. Bluehost, on the other hand, is often seen as a more budget-friendly option with lower starting prices. They have a larger number of data centers spread globally, which can result in better speeds for international visitors.

The choice between InMotion Hosting and Bluehost ultimately depends on individual needs, preferences, and budgetary considerations. It’s advisable to assess factors such as required features, customer support expectations, performance requirements, and pricing before making a decision.

For more information, check out the detailed review Of BlueHost.

Final Thoughts – InMotion Hosting Review

Do I think InMotion is a good choice for web hosting? Yes, indeed.

I recommend them, particularly to small business owners and those looking for VPS hosting.

InMotion Hosting is regarded as one of the best web hosting companies in the market due to its reliability and great customer support.

Is it the best web hosting service I’ve ever come across? Most likely not. However, they remain near the top of my list.

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